Shipping
At Byalee Hair Store & More LLC, we strive to provide a seamless and efficient shipping experience for our valued customers. Here’s what you need to know about our shipping policy:
Processing Time: Orders are typically processed within 1-2 business days.
Shipping Methods: We offer standard and expedited shipping options. Choose the one that suits your needs during checkout.
Delivery Time: Delivery times may vary based on your location and chosen shipping method. Please refer to the estimated delivery times provided during checkout.
Returns
We want you to be delighted with your purchase from Byalee. If you need to make a return, please review our return policy below:
Eligibility: To be eligible for a return, items must be unused and in their original condition, with tags attached.
Return Period: You have 30 days from the date of purchase to initiate a return.
How to Initiate a Return: Contact our customer service team at support@byaleehairstore.com with your order number and reason for the return. Our team will guide you through the process.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Refund Processing: Once we receive and inspect your returned items, we will process the refund to your original payment method. Please allow time for this process.
Exchanges
If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item. For any further assistance or questions regarding our shipping and return policy, please reach out to our customer service team at info@byaleehairstoreandmore.com. Your satisfaction is our priority, and we are here to ensure a positive shopping experience with Byalee Hair Store & More LLC.
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